Cynthia Akorfa Afua, a Content Creator & marketing Officer

<

Creative and results-oriented Marketing Officer with a proven track record of extraordinary achievements in managing marketing events.developing new promotional strategies, and analyzing market demand and customer behavior. Talk to me

I am an Effective communicator with strong attention to detail, deep passion for Marketing and Social Media, great time management skills. and excellent teamwork abilities

Contact

cynthia7339@gmail.com

+233 54 939 3251

Language

English, EweTwi, Ga

Skills and abilities

Leadership and Team Work

Creativity and Expression

Ambitious to Succeed

Presentation Skills.

Technical Skills

Digital Marketing

Achievements

Increased performance and facilitated growth.

Achieving all monthly targets.

Had the highest commission at the end of the month.

Course representative for two Academic years at Datalink University

Education

Datalink University
2014 - 2018

Experiences

Solider Ghana Ltd
2019 - 2020

  • Signing clients unto the online platform to play and win games.
  • Teaching our clients how to make Cash Deposits onto our online platform.
  • Making of follow up calls and sending of messages to old clients.
  • Running promotions.

Social Media Marketing.

Consolidated Bank Ghana
August 2016

  • Greet and welcome guests as soon as they arrive at the office.
  • Direct visitors to the appropriate person and office.
  • Answer and forward incoming phone calls.
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Cold calling potential clients.
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock.
  • Dealing with clients directly.
  • Assisting customers with deposits and filling of slips to make payments at the till points.
  • Ensuring that customers’ concerns are promptly addressed by the branch manager to ensure quality services.

Receiver for Price Water-house Coopers (PWC) at GN Bank
August 2019 - November 2019

  • Loan recovery.
  • Counting of assets and counting of money in the vault.
  • Ensuring that customers’ concerns are promptly addressed to ensure quality services.

Experiences

HEAF Professional College
February 2017 - August 2019

  • Assisting the marketing officer with distribution of letters to organizations for presentation on the programs being offered at HEAF professional college.
  • Follow up on clients directly, over the phone and via email.
  • Implementing the latest marketing tools and technologies.
  • Creating marketing campaigns and working with the company’s external PR agency to communicate the company message to customers.
  • Social media marketing.

Business Development Officer at Friday’s Bar and Restaurant Ghana
November 2020 - June 2021

  • Organize and schedule meetings and appointments.
  • Preparing reports, emails, letters and forms.
  • Coordinating multiple channels of marketing strategies
  • Managing budgets for marketing campaigns
  • Addressing customer service problems
  • Measuring and reporting on the performance of all digital marketing campaigns.
  • Implementing new strategies to enable us get new customers as well as retaining them.
  • Social Media Management.
  • Maintaining our social media presence across all digital channels including Facebook, Instagram and Twitter.
  • Planning digital marketing campaigns, including web, SEO/SEM, email and social media.
  • Testing new marketing opportunities
  • Building relationships with media outlets
  • Directing social media strategies
  • Planning and Organizing Sales Campaigns .

Sales and Marketing Manager at The Mall Pharmacy Co LTD
September 2021

  • Upselling products and services.
  • Making outbound calls to potential customers
  • Meeting and exceeding sales goals and targets.
  • Generating sales leads. Recommend possible products to meet the customers’ needs
  • Refer issues and questions to managers if necessary
  • Prepare product and customer reports by gathering data collected during customer interactions.
  • Responding to customer reviews.
  • Recruiting and training new hires for the company.
  • Personal Assistant to the director.
  • Strategizing and planning to assess and ensure the sale and profitability of products..
  • Assist with documents preparation and management reports
  • General administrative assistant to the Director
  • Addressing customer service problems..
  • Maintaining our social media presence across all digital channels including Facebook, Instagram and Twitter.
  • Planning digital marketing campaigns, including web, SEO/SEM, email and social media.
  • Coordinating the sales team.
  • Testing new marketing opportunities to increase sales.
  • Implementing new sales strategies to enable us get new customers as well as retaining them.
  • Monitoring marketing and sales performance and adjusts strategies as needed.
  • Keeping abreast technological advancements in digital marketing in relation to marketing.

References

MR MOSES DUNYOH
024 669 7501

LECTURER

MISS VALENTINA MAISON
055 262 3921

HR ASSISTANT